Shipping policy
Processing Time Orders are typically processed within 1-3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times Shipping rates are calculated at checkout based on your location and selected shipping method. Estimated delivery times vary by carrier and destination.
Domestic Shipping (United States) We currently ship within the United States. Delivery typically takes 3-7 business days depending on your location and chosen shipping method.
Restricted Items Certain chemical and medical products may be subject to shipping restrictions due to federal, state, or local regulations. If your order contains a restricted item, we will contact you at info@medchemsupplies.com to discuss available options.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at info@medchemsupplies.com. We will work with the carrier to resolve the issue as quickly as possible.
Hazardous Materials Some products may be classified as hazardous materials and require special handling during shipping. These items may incur additional shipping fees and longer delivery times. All hazardous materials are shipped in compliance with applicable regulations.
Contact Us For any shipping-related questions, please reach out to us at info@medchemsupplies.com.